Privacy Policy
Kenya, Nairobi, Rhapta Road 16, 00100
[email protected]
+254 715 382 019
1. Introduction
At Valcrest, we are committed to protecting your personal data and upholding your right to privacy. This Privacy Policy outlines in detail how we collect, store, use, and share your information when you interact with our investment education platform. Our goal is to maintain the highest standards of transparency and security in compliance with global data protection regulations. We encourage all users to read this policy carefully and contact us if they have any questions or concerns regarding their personal information.
2. Information We Collect
We collect various types of information from users in order to provide a customized and effective educational experience. This includes personal details such as your name, email address, phone number, and country of residence. Additionally, we may gather data related to your interactions on our website, including browsing patterns, time spent on pages, and the content you access. Information may also be collected via cookies, web forms, and third-party analytics tools that help us improve our services.
3. How We Use Your Information
The information we collect is used for multiple purposes, all aimed at delivering high-quality content and support. Primarily, we use your data to create personalized course recommendations, respond to inquiries, process transactions, and send relevant updates. We may also use your information for analytical purposes to evaluate the effectiveness of our content and marketing strategies. In no circumstances do we sell or rent your personal data to third parties.
4. Legal Basis for Processing
We process your data based on several legal grounds, including your explicit consent, the necessity to perform a contract, and our legitimate interest in running a secure and effective service. Consent is obtained when you submit any form or register for our services. In cases where data processing is based on legitimate interest, we ensure that your rights and freedoms are not overridden.
5. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by applicable laws. Once the data is no longer needed, it is securely deleted or anonymized. Retention periods may vary depending on the type of information and its intended use, such as user support, legal obligations, or system integrity.
6. Sharing of Information
Valcrest does not share personal data with external parties unless it is essential for providing services, complying with legal requirements, or protecting the rights of Valcrest and its users. In cases where we collaborate with trusted partners, they are contractually obligated to handle your data with the same level of care and confidentiality we uphold internally.
7. Data Security
We employ robust security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our systems are regularly monitored, updated, and tested to ensure maximum safety. Encryption, secure servers, and access control protocols form the foundation of our data protection framework.
8. Your Rights
You have the right to access, modify, delete, or restrict the processing of your personal information. You may also object to certain data uses or request a portable copy of your information. To exercise these rights, please contact us using the contact details provided at the beginning of this policy. We will respond to all legitimate requests within the legally mandated timeframes.
9. Cookies and Tracking
We use cookies and similar tracking technologies to improve the performance and functionality of our website. These tools help us understand user behavior, personalize content, and track campaign performance. You can manage your cookie preferences through your browser settings or by using the options available on our site.
10. Changes to This Policy
Valcrest reserves the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.